Q1: Are you a Trading Company or manufacturer?
A: We are a manufacturer and started our healthcare business from 2005, welcome to visit our factory any time!
Q2: Can I print our logo on the products and change the color of products?
A: Yes, we welcome OEM service.
Q3: Can I get a sample?
A: Of course, but you may need to pay a sample charge which will be returned after any order signed. Some stock samples will be free for you!
Q4: What is the sample lead time & production lead time?
A: the stock sample 1 day, making sample 3-5 workdays after received your sample charge. The production lead time depends on your order quantity, about 7-30 days.
Q5: What are your payment terms and trade terms?
A: We can accept TT, Paypal, L/C at sight. 30% deposit and 70% before shipment. We'll show you the photos of the products and packages before you pay the balance.
Q6: What are your terms of delivery?
A: FedEx/DHL/UPS/TNT/EMS for sample
By air/sea/train for batch goods; Airport/port /station receiving.
Customers specifying freight forwarders or negotiable shipping methods.
Q7: What certificates your products have?
A: Most of our products have CE, ISO13485, etc. Don't worry about the quality!
Q8: How long is your warranty terms?
A: Our Warranty term is a 1 to 5 years guarantee. According to the product.